About Package Concierge®
Protecting mail and package delivery for decades
Founded by Multifamily industry leaders, Package Concierge® delivers dynamic, comprehensive solutions to simplify life and keep you connected.
As a trusted provider of smart package locker solutions and access-controlled Package Room systems, we combine expertise and technology to automate the smooth transfer of packages and goods for multifamily and student housing, corporate offices, retailers, public libraries and businesses around the world.
Powered by proprietary software to deliver on security, design and functionality, our API will integrate with your existing ecosystems to transform your package management process.
With millions of monthly package transactions, a 5-year warranty, and dedicated US-based account and service teams assigned specifically to you, support is always just a phone call away. Together we can address your evolving needs by optimizing your operations and enhance your user experiences through scalable smart locker systems and access-controlled Package Rooms.
We are #FilledWithAnticipation to partner with you!
Proudly Part of the Quadient Family
As of December 2024, Package Concierge is now a part of the Parcel Pending by Quadient family. This acquisition will enhance parcel management for you by combining the strengths of both our companies, delivering continuous high-quality service, an expanded suite of solutions, and an improved customer-centric support experience for our customers.
Our unified team is committed to maintaining trust and providing innovative technologies that meet your needs.
Insights from Package Concierge®
Automated Package Management Still Needs a Personal Touch
Short-staffed properties, a lack of space, and cluttered common areas can create a less-than-secure environment and an...
Unwrapping Package Concierge®
Once upon a time, it used to be that residents only received packages on special occasions…far away relatives sending...
Designing a Successful Mail and Package Center
Architect and design professionals can easily design package and mailroom retrieval spaces which optimize layout and ...
Tips for Managing Your Automated Apartment Package Locker System
With the deluge of deliveries, automated package management systems have become a vital aspect of a smooth-running an...
The Key to On- and Off-Campus Package Management Might Just Be Keyless
There is no time like the present to prepare for student residents. The key to success for crushing package managemen...
Flexible Features Provide a Customized Experience
Providing automated package management solutions with flexible features that enhance convenience and efficiency is a ...
Prepare Your Package Management System for these Top 10 Hidden Shopping Holidays
Evaluation of over a decade of Package Concierge® user data reveals hidden high-volume package trends. These Top 10 ...
Tips For Automated Package Management Success
Tips for success on getting the most out of an installed automated package management solution like smart package loc...
What Are Automated Retail Lockers?
Automated Retail Lockers allow shoppers to quickly pick up their online BOPIS orders conveniently 24/7 without staff ...
BOPIS and the Role of Smart Retail Lockers
BOPIS enables participation in same-day order fulfillment, helps provide a seamless shopping experience, and allows c...
Taking Retail Locker Solutions Beyond BOPIS
A large part of the BOPIS strategy is ensuring order fulfillment is a seamless overall experience, enter automated re...
Buyer’s Guide to Smart Electronic Parcel Lockers
Smart parcel lockers, or automated locker systems or electronic delivery lockers, are the modern solution to managing...
Resident Support
Are you a resident needing help with your Package Concierge® system? Our U.S. based support center is ready to lend a hand!
Request a Sales Quote
Are you a property or business looking for more information about a Package Concierge® system to install at your location? Please fill out the form below, and a representative will follow up with you shortly.