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Case Studies

Cambridge Oxford

Kennedy Row digital locker system

New Haven, CT

  • 84 Units
  • 70 Lockers
  • 7ft L Shaped System
  • Black Pebble
 

Cambridge Oxford wanted a solution that required no oversight or manual application. Initially, the management team looked into a package logging application, but determined it would require too much time and still not address the security issue.

Yale Old Campus Courtyard in Winter  by. Jdbrandt at en.wikipedia is licensed under CC-BY-SA-3.0.

 
 
 
 
 

Our Solution

Our Solution

After seeing a locker system in an area gym, the property manager, Jessica Molson, thought a similar solution would fit Cambridge Oxford’s needs. She considered the Package Concierge locker system. Cambridge Oxford had several criteria in mind when evaluating the system. One important consideration was experience with the residential market. Package Concierge is exclusively focused on the residential, multifamily industry and understands the unique needs of residents and property managers. Impressed by the technology behind the Package Concierge system, as well as the high quality, attractive lockers, Cambridge Oxford’s decision ultimately came down to the user experience. The system had to be easy to use and reliable to ensure adoption by both residents and carriers. After seeing another Package Concierge system in action in nearby Stamford, the property manager felt confident that Package Concierge was the best solution for the Cambridge Oxford community. Decision made, the property management team worked closely with Package Concierge to customize a 7ft x 13ft 70 compartment locker system in a L shape that provides residents with a secure, convenient package delivery experience.

 
 
 

Results

Results

Cambridge Oxford receives 60 packages per day all of which are delivered without a hitch via the Package Concierge system. Leasing managers are able to focus on managing the property and ensuring resident services are running smoothly, while its student residents appreciate the convenience and security of this modern amenity. Most important, residents enjoy the peace of mind knowing that their packages – from toothpaste to textbooks – are there when they get home.

 
 
 

Testimonial

Testimonial

"Students get a lot of packages. Not every package contains expensive items, but every package is valuable to the recipient. It’s important that they get the packages sent to them. Package Concierge allows us to deliver on our goal to provide convenient, reliable delivery of residents’ packages, with no manual oversight. It benefits everyone."   Jessica Molson, Property Manager

 
 
 
 
At a typical 250-unit apartment community, over
20,000 packages are delivered each year.

That's over 50 packages per day.