The Importance of the USPS to Apartment Developers & Leasing Agents

By Georgianna W. Oliver, CEO

Did you know that according to statistics analyzed by Package Concierge almost 40% of packages are delivered by the United States Postal Service? As the sheer number of packages being delivered to apartments continues to grow, an apartment manager’s relationship with their local Postmaster has become more and more important. And now the USPS is delivering packages for Amazon on Sundays! A day when most leasing offices are not even open…

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From the beginning of construction where it is necessary to obtain local USPS Delivery Operations approval to use Package Concierge as an alternative to traditional parcel lockers for handling packages – to ongoing daily package delivery operations – it is essential to establish and maintain a cooperative relationship with your local Postal Service and all delivery carriers. This is not a one-sided relationship though…it is important to remember that as multifamily residential providers, you are a high density USPS customer. If you have specific delivery requirements for your property, they will make every attempt to honor your requests. Postal regulations governing the delivery of mail are not all applicable to packages – so local USPS Delivery Operations can be more creative in the delivery of packages.

As stated by Megan J. Brennan in her inaugural news release as Postmaster General, her strategy is to …”encompass better use of data and technology, speed the pace of product and service innovations, and continue process improvements throughout the organization”. Postmaster General Brennan added, “We can reinvigorate the way we serve our customers and the public by constantly looking forward as an organization, anticipating the changing needs of our customers, and adapting as quickly as we can to a competitive and evolving marketplace”. Package Concierge has experienced this cooperation first-hand with the U.S. Postal Service. The USPS has embraced delivering packages to this new electronic parcel locker product in apartment communities across the United States. We are all in this together with the shared goal of meeting end-user / consumer / resident needs by providing timely, secure and convenient package deliveries. We look forward to continuing to work together with you and with the USPS to achieve the highest level of service possible.

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Post Saturday Mornings

Recently, the USPS announced that they would no longer be delivering mail on Saturday. While there will be no weekend mail, packages will still be coming in to apartment communities and student housing as usual. For the Postal Service, the elimination of one delivery day is a great move that will save billions in the long run. But is it equally beneficial to the everyday man? We take a look at the pros and cons of this decision and how it will affect apartment communities:

mailboxesPros:

No Weekend Worries- without weekend delivery, neither students nor hard working families will need to worry about getting bills on their days off.

Could Help Lower Stamp Prices- If the USPS saves enough money with this tactic, the price of stamps could drop, stop or increase at a much slower rate, helping those living in affordable housing.

Could Stop the Closing of Offices- With the USPS saving money, they can put closing different branch offices on the back-burner: a great convenience for high-rise multifamily housing residents.

Cons:

Fewer Delivery Days – If you’re a student that relies on weekend post to get you those last minute gifts and letters from home, then this move will put a damper in your step.

Could Affect Rural Housing- With fewer delivery days, those far from the post office will need to travel into town more often to send their mail.

Busier Post Offices- Since work days for the USPS have been reduced to 5 days, people will be crowding the offices to get their letters out.

On a related note, this could open a window of opportunity to other delivery or package service companies across the country. Having a day’s edge on the USPS could instantly propel these organized into the realm of being “in demand”, thus boosting their sales. Only time will tell where the industry goes from here.

What do you believe? Is this a good move for the USPS and American citizens? Or could this be a bad decision?

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