All Encompassing: Package Concierge Offers Package Shipping and Returns

One in three.

That’s right: 30 percent of every online purchase is returned.

Did you know around 49% of retailers offer free return shipping now? Package concierge is here to help.

According to invespcro.com, 30% of all products ordered online are returned as compared to 8.89% in brick-and-mortar stores.

We already know that ecommerce is bigger than ever with people spending more than a $200 billion annually – a steadily rising number. It is estimated that online shopping has grown more than 17 percent over the last decade. And as more and more brick-and-mortar stores close their doors ecommerce is projected to further skyrocket.

While online shopping offers a greater convenience with the ability to shop 24/7 and from various devices, it still lacks the sensory appeal that comes with shopping at a brick-and-mortar retailer. As such, 60 percent of returned packages are due to either damaged goods, the product looks different than what was online or it was simply the wrong item.

A report released by Sanford C. Bernstein indicates that Amazon ships an average of 608 million packages each year, or 1.66 million daily. According to UPS, they deliver approximately 18 million packages daily during typical non-peak shipping periods while FedEx boasts 13 millions daily packages.

So what does this mean?

While these figures don’t take into account the massive upswing in package deliveries during the holiday season (think double the volume), we are looking at roughly 9 million packages returned every single day.

Package Concierge is further improving your package management solutions, and ensuring your leasing office and leasing team no longer have to deal with mountains of packages.

Shipping and Returns is now available from Package Concierge and operates through its package locker system. Similar to package pickup, residents have access to shipping and returns capabilities 24/7.

With Shipping and Returns available from Package Concierge, apartment owners and operators:

  • Provide even greater convenience for your residents by allowing them to returns items they are unhappy with, as well as ship packages to their friends and family.
    • Satisfied residents are more likely to renew their leases – more than 80 percent indicate that effective package management positively impacted their renewal decision.
  • Offer efficiencies to burdened delivery carriers
    • By taking advantage of their regular stops, carriers no longer have to make extra trips to pick up outbound shipments or returns.
  • Generate ancillary revenue
    • Whether or not you chose to charge residents for this service, you garner improved ROI through enhanced resident satisfaction.

Contact us today to learn more about how Shipping and Returns can further improve your package management!

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Leap for Free Rent Day!

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What are you going to do with this extra day of the year? We have arrived at another intercalary year; better known as leap year. But when you think about it, this year renters receive an extra day in their properties for FREE! That’s right! So whom do we need to thank for this extra day of multifamily living? That answer goes back farther than you may realize.

Around 46 B.C., Julius Caesar decided that every four years we get an extra day added to the year to balance out the 5 hours, 48 minutes, and 45 seconds that accompanies the 365 days it takes the earth to orbit the sun. Now, Mr. Caesar didn’t quite get leap year right the first time. That’s why over 1,500 years later Pope Gregory XIII introduced the Gregorian calendar to better regulate the bonus time of a year. His calendar added centuries to the equation, thus making years that are divisible by 100 and not divisible by 400.

The benefit of that extra day in February every four years is a “rent free day.” Most leases are based on 365 days in a year, which means renters score an extra day in their homes for free! This is definitely a reason for celebration and the last time we welcomed an extra day in the year, Package Concierge was just gearing up as a company.

In the leap year of 2012 Package Concierge was founded. And after only a few years we are in 26 states providing our services to multifamily and student housing properties. In 2015, we received the Customer Experience Innovation Award, a crowning achievement for a company less than 5 years old. Package Concierge believes in making the most of the time we have, and that’s why we are committed to providing our customers with the latest technological advancements in package management.

Package Concierge is serious about security and convenience all year long, whether its 365 days or 366. So, what are you going to do with your “rent free” day this year? Maybe, host a “rent free day” party? Whatever you do, make sure you and your friends thank Julius Caesar for the extra time we have in 2016!

 

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Affordable Apartment Cities

In a tight economy, everyone is looking to pinch pennies where they can, but more often than not, the place you live isn’t something you can compromise. Did you know that 35% (NMHC) of the US population rents? That’s a big number! And a lot of those renters are living in apartments. So why not make the most of your renting experience and enjoy affordable and comfortable living quarters?

Over the past few years, extensive studies have been conducted on what makes a city affordable. The jobs, the people, the businesses, etc. They’ve even taken into account the housing available in these cities and what the average person pays for rent. And from all that information, Package Concierge has compiled some of the best lists about affordable cities for renting:

Huffington Postcityscape

Zillow

MSN

Time

Kiplinger

 CBS

Although the lists do vary, the unchanging variable is the cost of living. Some cities median wage is higher than others and being able to live comfortably in that city is easily attainable for its citizens. The majority of cities on this list have the luxury of providing their people with a job, a home and a pleasant life, all thanks to a lower cost of living. Regardless, a city near you should definitely be on these lists. If you have the opportunity to move so your home is nicer, your wallet is fuller and you’re happier, take it!

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Tips for First Time Renters

leaseAre you looking to rent an apartment for the first time and feeling overwhelmed? Here’s a great list of tips we’ve compiled to help you through the process:

1.       Do Your Homework

Before calling a landlord or going to a showing, be sure you have researched the location and its amenities as well as the surrounding area. Conduct your investigation thoroughly. If you require transportation, a parking space or a pet friendly location, inquire about these specifics before moving forward.

2.       Talk to the neighbors

If possible, before you speak with the landlord, ask around the premise to see how other tenants feel about the apartment complex. The best resource you’ll find in apartment searching is current residents: they’ll have all the ups and downs you need to know.

3.       Act Confident

Once you do make contact with the landlord or the community, speak with confidence. Write yourself a list of notes as a reference and stand up for yourself, but don’t be pushy either. This also applies for when you go see the apartment.

4.       Ask questions

You are your greatest advocate, so ask questions if you have them. Often first time renters are too shy to question management or potential neighbors, but if you don’t ask, no one else will.

5.       Don’t go over budget

Even though you may love the park side apartment with three bedrooms, if its out of your price range, you must resist. Whatever you do, don’t go over budget. Your stress and anxiety will increase if you have to scrape for every dollar just to live on your own.

6.       Actually read the lease

Once you’ve chosen an ideal location and you are handed the leasing contract, actually read it. Don’t skim it. Don’t show it to your dog. Read the contract and be sure you understand everything contained within it.

7.       Take Inventory

When the time comes that you move in, the first thing you should do is document every scratch, loose floor board and dented appliance on paper and in pictures so whenever you move out, you aren’t held accountable for previous damages.

Photo credit to movinginsider.com

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