Flawlessly Deliver the Gift of Love

Has this ever happened to you?

You spent hours researching and planning the perfect gift for your special someone. You went so far to make your purchase with a prepaid gift card online so they wouldn’t see what your ordered on the bank account. You had it all planned – nothing could ruin it. Or so you thought.

Valentine's Day packages

The package arrived but you weren’t home when it arrived so your special someone picked it up. They mindlessly open it and that perfect gift you spent so much time trying to surprise them with is staring them directly in the face.

All of that planning ruined with a misstep in the package delivery process. It is probably safe to say a lot people can relate to some part of this shipping mishap, and that’s unfortunate.

What is fortunate though, there is a solution for apartment dwellers: a package locker system.

Package Concierge® offers a robust and innovative interface for our locker installations providing every resident a unique, individual access code. That’s right, each person, not a code for the apartment home, ensuring there is no longer a potential the wrong person will pick up the package.

This practice in individuality will certainly come in handy this Valentine’s season when residents are really hoping to surprise their special someone with something they will love. In the last 3 years, we have seen a significant increase in the number of packages delivered the week before and the week of Valentine’s Day – some communities are receiving 50 percent more packages in these two weeks and seeing their package volume return to normal the week after.

How heartbreaking would it be if any of these packages were discovered before they were given? Show your residents some love and contact Package Concierge® today to set up an installation!

Still looking for that perfect gift? Check out these 5 online sites still offering 2-day shipping:

  1. Amazon.com – This is a no brainer if you are an Amazon Prime member. With access to hundred of thousands of gifts, you are sure to find exactly what you are looking for. And if you aren’t a Prime member, you can sign up for a 30-day trial to make sure your package arrives in time.
  2. Walmart.com – Now this may not evoke the spirit of Valentine’s Day but the major retailer has recently announced free 2-day shipping for any purchase more than $35. If your loved one is looking for something like a FitBit Charge, new camping gear or even the uber popular InstaPot, this might be a new go-to shopping site for you.
  3. Sharperimage.com – For those who enjoy a tech-savvy treat, Sharper Image has unique high-end gifts such as a light and massage therapy hair brush or heated indoor-outdoor slippers. Use promo code VDAY99 to get free 2-day shipping for orders over $99 till February 10th!
  4. MichaelKors.com – Speaking of high-end, this top designer ensures that amazing purse, luxurious wallet or killer pair of sunglasses will arrive on time if ordered by February 9th. Just be sure to use the code VDay for free 2-day shipping.
  5. Apple.com – For the tech lover in your life, order any Apple product by 5pm today to receive free 2-day shipping. Apple Watch for all!
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Amazon’s Forthcoming Addition of 100,000 Employees Underscores Package Boom

Warehouse worker taking package in the shelf in a large warehouse in a large warehouse

Warehouse workers search for their packages in an unorganized package room.

It is no secret that the trend is there. Package delivery is increasing on a daily basis, as millennials prefer the convenience of shopping from their phone.

Even older generations are beginning to resist shopping in stores, opting for the alternative of making a few clicks and waiting a few days for the package to arrive at their doorsteps. That’s why, despite strong industry-wide sales, prominent retailers such as Macy’s and Sears are closing many of their brick-and-mortar stores.

This trend is not a momentary blip. In fact, a recent proclamation by tech giant Amazon indicates package delivery will continue to steamroll in this direction for the foreseeable future. Amazon, widely known as the king of package delivery, has indicated that it will create 100,000 jobs in the U.S. by 2018, according to a recent article by USA Today.

Apartment operators should prepare accordingly, as this is not a knee-jerk move by Amazon. First Data reports that ecommerce’s share of retail sales in the holiday season was 21.3 percent, a hefty increase from the 15.4 percent of 2015. Expect the numbers to rise again in 2017, as the Internet now represents six percent of the total U.S. economy. And it’s not only going to grow during the holiday season. Package delivery is steadily increasing year around, with significant upticks around back to school, Halloween and even Mother’s Day.

If your apartment communities have not yet adopted a solution to combat the influx of packages – such as a smart room, package lockers or a package management team – now is the time. While many apartment owners/operators were ahead of the curve and enjoyed a much smoother 2016 holiday season, still a large number of the industry saw overflowing packages, leaving overburdened members of the leasing team with the cumbersome task of sorting through them.

In September, Amazon announced intentions to deliver its own packages, eschewing traditional delivery services UPS, FedEx and USPS by building its own delivery service. Now comes news of Amazon’s hefty six-figure addition of employees, with many of the positions slated for four soon-to-come fulfillment centers.

The additions of fulfillment centers in California, Florida, New Jersey and Texas have clear objective in mind: Get packages out more quickly. Amazon went from 56,200 employees in 2011 to 306,800 last year. Now 100,000 more are on the way to keep up with the country’s propensity to shop online.

The packages are coming at a historic rate and, as indicated by the actions of one of the nation’s premier tech giants, the breakneck pace will continue. Make sure you’re proactive rather than reactive, or you might end up beneath the pile.

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Client Spotlight: Alexan on Krog

Krog1As we continue to showcase the multifamily properties of our clients, this spotlight blog is all about a “peachy” location; the Alexan on Krog, a Greystar property located in Atlanta, Georgia introduces itself by inviting you to, “Live Where the Beltway Meets Badass Restaurants and More-Than-Mainstream Merchants at the Market.”

Krog 4Brimming with a vast assortment of food choices, shops, vendors and artistic creations, the community around Alexan on Krog satisfies the most diverse palate. The property amenities include a clubroom with 12 HDTVs accompanied by multiple gaming stations, community bike share, and a 24-hour fitness studio. Don’t feel like going out to the movies? No problem! Residents at the Alexan can simply go up to the rooftop cinema and enjoy a film as they say goodnight to the closing Atlanta skyline; a major differentiator in the market. With so much to see and do, Package Concierge is on call 24/7 to provide peace of mind to those concerned about residential deliveries.

Krog 3Upon speaking with Ashley, the leasing specialist at Alexan on Krog, her first comments about Package Concierge were: “We’ve only received positive feedback from our residents about the Package Concierge system. It keeps things organized and is very convenient. Our residents, who are Amazon Prime customers, think it’s great!”

Krog 2Alexan on Krog gets its fair share of packages, making the Package Concierge system an essential amenity. Ashley said, “I observe constant use of the Package Concierge up until the time we close.” Ashley also made note of how fast and easy the system was to use, which helps everyone get back to working and playing hard in the many boroughs of Atlanta.

Krog 5Living in one of the busiest cities in America doesn’t have to be a stressful situation. Alexan on Krog is an oasis close to the beltline but far from the discomforts of big city living. Ashley says, “It’s wonderful to see this area grow and very exciting to be a part of the process.” We feel the same way and are proud to contribute with our Package Concierge system.

Alexan on Krog Information:

LEASING CENTER: 44 Krog Street; Atlanta, GA 30307

EMAIL: leasing@alexanonkrog.com

CALL: 404.331.0620

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