Package Concierge® Unveils Package Concierge Room

We are proud to be the multifamily industry’s preeminent supplier and innovator of digital locker solutions.  It is important for us to always innovate ways to exceed package management needs for both apartment renters and apartment operators.

Today, we’re thrilled to announce the release of a new product designed to further expand the accessibility of package management capabilities industry-wide: Package Concierge Room.

As the latest extension in the Package Concierge locker collection, the Package Room completely eliminates the management burden of handling inbound and outbound packages by providing a designated, secure space for oversized packages that are too large to fit into the lockers. The Package Room can either be utilized as a standalone solution or paired with the Premier or Express Locker series. The overflow space additionally offers the capability to use the room specifically for carrier pick-up of resident shipping and outbound return packages.

“Package delivery continues to be on the rise and this trend isn’t going to let up anytime soon. It’s evident a solution is needed now more than ever to provide both apartment management and residents alike the most robust and convenient package management solutions,” said Georgianna W. Oliver, general manager and founder of Package Concierge. “With the Package Concierge Room, owner/operators are relieved of the burden of package management duties while residents can access their packages whenever is convenient for them. It’s win-win for the industry. Leasing teams will take back their time to focus on customer service instead of package management, and residents have ultimate freedom with shipping and receiving deliveries.”

Package Concierge Package Room Kiosk

A sleek surface-mounted kiosk that includes a 7-inch touch screen, barcode reader, still camera and effortless technology is used to control the Package Room. Automation with property management software creates efficiency for onsite staff and package carriers, allowing for easy drop-off or retrieval abilities. Residents have 24-hour access to retrieve and return packages with the ease of mobile app technology.

A recent survey conducted by the National Multifamily Housing Council on renter preferences indicated that package management is top of mind, with 57 percent of residents saying they are highly interested or interested in package lockers. Almost half of the survey respondents said they receive at least three packages per month.

“The Package Concierge Room answers the package management needs of today while ensuring communities are prepared to manage the package needs of tomorrow,” said Oliver. “Consumer buying trends are changing, and more retailers are offering free or low-cost shipping on large items. Just imagine, an apartment resident can order a new TV on Cyber Monday, have it shipped in two days, and have it securely delivered to the Package Room. It is the ultimate convenience amenity.”

The new Package Room includes:

  • USA-made product
  • Mobile app convenience
  • Sleek-technology kiosk and user-friendly management dashboard
  • Maintenance and test-locker functions
  • Alternative space for carrier pick-up of outbound and return packages
  • Capability of refrigerated appliances for cold-storage deliveries

To learn about Package Concierge’s package management solutions, please visit www.packageconcierge.com.

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