The holidays are right around the corner. Black Friday is eight days away and Cyber Monday is 10 days. Are you prepared to handle the holiday package rush headed to your property? Check out this Multi-Housing News Viewpoint from Package Concierge® General Manager and Founder Georgianna W. Oliver where she shares tips on how you can prep for this holiday season.
For apartment residents, the thought of an abundance of holiday packages is an enticing prospect. For a community manager and onsite team, it can be a lot to handle over a short period of time.
Package delivery continues at historic rates, and that trend is only exacerbated during the holidays. The communities unequipped to handle the mass influx can risk getting buried in a virtual sea of holiday shipments, a vast array of multi-sized boxes that can easily clog leasing offices and protrude out the door.
But it doesn’t have to be that way. More and more apartment operators and individual communities have discovered ways to ease the holiday burden. And, most importantly, ensure their residents happily receive their shipments safely and after office hours. Here are a few tips for conquering the holiday package rush:
Train and work with delivery teams
Whether it’s a traditional carrier such as FedEx or the U.S. Postal Service or something more cutting-edge such as UberRUSH, they need to know the drill at your community. The quicker you can communicate your desired process, the more rapidly you can pass along the packages to your residents.
Many of these outlets will have repeat carriers or even an exclusive delivery individual that comes to your property, so training them won’t be too cumbersome of a task. But it’s wise to have a process in place for each new carrier as well, a uniform training tutorial that is ready to be implemented.
Encourage residents to utilize ship-from-store and peer-to-peer shipping apps…
Want to learn more? Read her full article.